Thank you for purchasing our music. We want you to be happy with your Books, Sheet Music and Videos. If a Book arrives damaged to your door, please contact us within 14 days, describing its condition for our records, and we will gladly replace it. Shipping charges cannot be refunded and are not covered by this policy.
Due to the nature of music and instruction, Downloads of Videos and of PDFs are non-refundable.
Purchase of physical CDs and Downloads of our Recordings are subject to the terms and conditions of 9Star Media. https://9starmedia.com/faq